US & Puerto Rico Shipping
Free Shipping on orders over $100. For order under $100, you will be able to choose the courier company and rate based on the available delivery time.
Canada & Mexico Shipping
Specials rates offer by couriers companies. You will be able to choose the courier company and rate based on the available delivery time for your country.
Central and South America
You will be able to choose the courier company and rate based on the available delivery time for your country.
All Orders
Handling Time: 1 Business Day
Any orders placed Monday thru Friday will start processing on the next business day. This applies to in-stock items only and exclude dropship items.
Orders placed after Friday or National Holiday will start processing on the next business day.
Standard Delivery
Vali Spa Store offers USPS Priority Mail as our standard shipping. This takes about 2-3 business days. However, the shipping is ultimately fulfilled by USPS and not by us. Therefore, delays on their system that we have no control of may occur and such things will delay the item delivery. Please expect longer delivery time during inclement weather season, holiday season, etc.
Our dropship items ship directly from a third-party manufacturer (not from our warehouse) and therefore, they take 7-10 business days to deliver.
Express Delivery
Vali Spa Store offer express delivery fulfilled by UPS. Depending on the option that you choose, this takes between 1 and 2 days. Please note that UPS do not deliver on Saturdays, and that shipping may take longer on Holiday seasons and during bad weathers.
International Shipments
Customs, duties and other fees assessed by the destination country for an item cannot be paid by Vali Spa Store when the item is shipped. The recipient of the package is the only one who can pay the customs fees.
It is important to understand that, if duties and taxes are assessed on an item shipped via the Postal Service, they are collected from the recipient. Postage is charged to cover the expense of delivery only. Postage does not cover charges assessed by customs in the destination country. Customer's contact information is required for international shipments.
